Minnesota’s relaunch of a troubled campground reservations system for state parks went smoothly Thursday, officials said.
The system crashed shortly after launching March 1, when it was overwhelmed with 4,500 hits in its first hour. Officials had expected to take 4,500 reservations in the entire day.
On Thursday, it averaged only about 100 to 130 visitors an hour for the first few hours, said Courtland Nelson, director of the Parks and Trails Division of the Department of Natural Resources, who told reporters he was “quietly pleased.”
Users created about 400 new accounts and made a little over 125 reservations by mid-afternoon, and the system never reached capacity, he said.
The system vendor, US eDirect, added capacity after the initial launch failed. Also, when it reaches its limit, users will get a message saying to try back in a few minutes to ensure that users already logged in won’t be interrupted, said Sanjay Jain, CEO of US eDirect.